Products

I’ve brought dozens of products to market, in a wide range of industries. The common denominator is connecting people to each other and their communities.

  • Lead Generation Tool on Civic Elevator

    Lead Generation Tool on Civic Elevator

    This month we launched a minimum viable product for a lead generation tool based on public data and commercially available business records. Here’s our overview: Here’s an example of installed base— a search on Civic of more than 40,000 elevators in Pennsylvania: The result is a custom list of targets with detailed phone, email, and…

  • Device Surveys on Civic Elevator

    Device Surveys on Civic Elevator

    Today we launched this tool for mechanics in the field to survey an elevator. There are more than 60 separate data collection fields with image and file upload.

  • Cohorts: incisive research on government digital services

    Cohorts: incisive research on government digital services

    I conceived and launched Cohorts, a service of Ad Hoc that allows us to conduct incisive research with groups of relevant people to make government digital services work better for all. Here’s some snips from the launch blog post: There are two components to Cohorts — finding the right people and conducting the right research. On…

  • CMS WDS / Healthcare.gov

    CMS WDS / Healthcare.gov

    I managed a suite of user-facing products on Healthcare.gov, the health insurance exchange website operated by the United States federal government under the provisions of the Affordable Care Act, during the Open Enrollment period of 2016. Today I turned over the reins on the project to a colleague here at Ad Hoc. Here are some…

  • Youth-Led Tech

    Youth-Led Tech

    Youth-Led Tech is a training program I developed and launched at Smart Chicago Collaborative. Here’s a story on the Smart Chicago Youth-Led Tech program published by Susan Crawford on Backchannel: Crossing the Digital Divide on Chicago’s Toughest Streets. Snips: Dan O’Neil, the spiky-haired, fearless leader of Smart Chicago, told me last week he was often on…

  • Open 311 ServiceTracker for the City of Chicago

    Open 311 ServiceTracker for the City of Chicago

    Open 311 ServiceTracker Chicago is a website and API that I conceived and led in my position at Smart Chicago Collaborative. This was the first project of its kind and lead to the adoption of the service by the City of Chicago at https://311.chicago.gov/ News coverage: Online system to track 311 callsBy Fran Spielman, City…

  • EveryBlock

    EveryBlock

    I helped create EveryBlock, the innovative hyperlocal news website that gives you “a news feed for your block”. Here’s a blog post I wrote on Derivative Works about today’s launch of EveryBlock: What EveryBlock Means To Me Today I helped launch EveryBlock, a Web site that filters an assortment of local news by location so you…

  • Vizual Edge

    Vizual Edge

    I helped create Vizual Edge, an online visual assessment and training program widely used by Major League Baseball teams. Client Vizual Edge was referenced in ESPN The Magazine.

  • CTA Alerts

    CTA Alerts

    I created this popular service that was used by tens of thousands of riders of the Chicago Transit Authority that morphed into an official service maintained by the transit agency. Here’s a Chicago Tribune story covering the service: