Category: Product
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End of Year Project Roundup @ Civic
As we close out the year, here’s a rundown of active projects we’re working on in the month of December: Civic Site Service UpVate
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Product Sale: CSS Desktop, CSS Mobile, and DOB NOW Connect
Today we started work on installation, configuration, and training for CSS Desktop, CSS Mobile, and DOB NOW Connect. This sale means that in 2023 we’ve tripled the number of customers that use the full CSS product suite. As a bonus, the neighborhood where my customer’s office is located is rich with Arte Agora.
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Launch: Civic Elevator website and product offering
Today at Civic we launched a new website at https://civicelevator.com/ that fully describes our integrated product offering. I created the website and all content. Here’s the announcement post on LinkedIn and copy/pasted below: Civic Elevator Today at Civic Elevator we’re launching a new, unified website that gives a complete view of the product offering we’ve built since…
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Published: Civic Site Service Mobile App User Guide
Today we published a new field guide to the CSS Mobile app and used it to train a dozen mechanics at a customer in the Bronx.
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UpVate Product Strategy Session
This week we held a review of our UpVate product set and developed a comprehensive plan for growing the business around allowing servicers to manage compliance in all units of government across the country.
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Product Sale: CSS Desktop and DOB NOW Connect
Today I closed a sale for two of our products at a brand-new customer that services elevators in New York City and surrounding areas. The customer purchased licenses for CSS Desktop for the entire front-office team as well as DOB NOW Connect.
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Product Sale: CSS Desktop and Mobile for Large NYC-based Elevator Servicer
Today at Civic we closed a deal to for installation, configuration, and training on Civic Site Service Desktop for 12 front office people and CSS Mobile for 90 mechanics in the field. This represents a 15% growth in annual recurring revenue for the CSS business unit of Civic Elevator. One of the most gratifying elements…
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Trade Show: Elevator Conference of New York / ECNY Annual Supplier Conference
Today the team and I displayed UpVate at the annual ECNY Showcase at Villa Barone on Throgs Neck Expressway.
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Campaign for “Paul Jacoulet, Outsider Artist”
I created the strategy, website, and collateral for a campaign centered on expanding the conceptual understanding of Outsider art, specifically that Paul Jacoulet, a perpetually misunderstood and misclassified French artist working in Japan. The focus of the campaign was the Outsider Art Fair in New York, held this weekend.
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Lead Generation Tool on Civic Elevator
This month we launched a minimum viable product for a lead generation tool based on public data and commercially available business records. Here’s our overview: Here’s an example of installed base— a search on Civic of more than 40,000 elevators in Pennsylvania: The result is a custom list of targets with detailed phone, email, and…