Category: News story
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Article: “UX testing that works” in GCN
Today I was referenced in “UX testing that works“, a story about the success of the CUTGroup, a user testing methodology I invented in February 2013. Here’s a snip: The CUTGroup meets both to look for errors in the performance of an app and to check “classic human interface design in term of the presentation of…
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News story: Dan O’Neil leaving Smart Chicago for digital government services firm
Today the Blue Sky Originals section of the Chicago Tribune published an interview about my departure from Smart Chicago and my move to Ad Hoc: Dan O’Neil leaving Smart Chicago for digital government services firm Snips: “When you talk about impact — which we all want to have — they’re making impact for millions of people…
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New story: Chicago seeking ‘smart-city’ tech solutions to improve city life
Today I was quoted in an article on smart cities: “Chicago seeking ‘smart-city’ tech solutions to improve city life“. (Here’s the complete text). I am currently a skeptic when it comes to believing that smart cities is a path to freedom: “How do we connect these abstract, big-picture, big-data initiatives to the needs of the…
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News Article: Chicago seeking ‘smart-city’ tech solutions to improve city life
Today I was quoted in an article in the Chicago Tribune about Chicago’s “smart city” efforts. Here are two relevant snips: “How do we connect these abstract, big-picture, big-data initiatives to the needs of the residents of Chicago who are struggling under a failure to fund education and under a police force that thwarts the…
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News Article: Justice: There’s an App for That
Today I was quoted in an article in U.S. News & World Report: Justice: There’s an App for That. The article referenced the Smart Chicago project, Crime & Punishment in Chicago. Smart Chicago, a tech-based organization in the Windy City, tracks information from Chicago law enforcement – “the entire flow, from the commission of a crime…
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News Story: Big Ideas 2016 Wanted: The next big development in civic technology
Today I spoke of the failure of civic tech to keep up with advances in the real world around civic engagement. Here’s a snip: Dan X. O’Neil ⇒, executive director of the Smart Chicago Collaborative, suggested that civic tech would be improved by its leaders spending more time with activists and organizers to learn about their experiences and…
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News Article: The business hug: Do you embrace it or not?
Here’s me in a Chicago Tribune story re: The business hug: Do you embrace it or not? Collaboration and distance Dan X. O’Neil ⇒, executive director of the Smart Chicago Collaborative, reserves hugs for close collaborators, and ones he doesn’t see very often. He partnered remotely this summer with others via Slack, using the messaging platform to…
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Youth-Led Tech
Youth-Led Tech is a training program I developed and launched at Smart Chicago Collaborative. Here’s a story on the Smart Chicago Youth-Led Tech program published by Susan Crawford on Backchannel: Crossing the Digital Divide on Chicago’s Toughest Streets. Snips: Dan O’Neil, the spiky-haired, fearless leader of Smart Chicago, told me last week he was often on…
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News Story: Chicago police misconduct records published online
Today marks the publication of more than 56,000 complaints alleging misconduct by Chicago Police Department by the Invisible Institute. Crain’s Chicago wrote a story: Chicago police misconduct records published online. Here’s the framing: Chicago has championed using technology to present granular civic information on everything from towed vehicles to food inspections, in ways that improve citizens’ lives. But…
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Press: Ventra Testing
Today the Smart Chicago work on testing the Ventra app was referenced in a number of places. Here’s one: First-Ever Ventra App for Riding CTA, Ventra, and PACE Makes Strong Progress During Development Phase “In order to get the best experience for our customers, we placed a heavy emphasis on testing from a diverse group of…