Category: CUTGroup
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Launch: 3rd Edition of the CUTGroup with new Preface
Today I published the third edition of my 2014 book, ” The CUTGroup: Civic User Testing Group as a New Model for UX Testing, Digital Skills Development, and Community Engagement in Civic Tech. The book included a new preface calling for systems of deep listening and qualitative user research to deployed en masse in order…
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Article: “UX testing that works” in GCN
Today I was referenced in “UX testing that works“, a story about the success of the CUTGroup, a user testing methodology I invented in February 2013. Here’s a snip: The CUTGroup meets both to look for errors in the performance of an app and to check “classic human interface design in term of the presentation of…
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CUTGroup Named one of 15 “bold urban policies with a proven record of success”
Today the Center for an Urban Future published a report, Innovation and the City, that lists the Civic User Testing Group, a community-based UX test ing methodology I invented in February 2013, as one of 15 “bold urban policies with a proven record of success”. Here’s a snip: What most civic tech projects have lacked, how- ever, is…
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CUTGroup Book
Civic User Testing Group as a New Model for UX Testing, Digital Skills Development, and Community Engagement in Civic Tech documents a methodology I invented while I was Executive Director of the Smart Chicago Collaborative. The model has been implemented in about a dozen cities across the United States.