Author: Daniel X. O’Neil

  • Product Sale: CSS Desktop and DOB NOW Connect

    Product Sale: CSS Desktop and DOB NOW Connect

    Today I closed a sale for two of our products at a brand-new customer that services elevators in New York City and surrounding areas. The customer purchased licenses for CSS Desktop for the entire front-office team as well as DOB NOW Connect.

  • Chicago Health Atlas Data in the New York Times

    I was responsible for the development of the Chicago Health Atlas while I led the Smart Chicago Collaborative. Looking at these maps, showing data pulled from the Health Atlas, I am reminded that in Chicago, geography is often destiny.

  • Deliverable: Detailed Process Standardization Documentation

    Deliverable: Detailed Process Standardization Documentation

    This month we’ve wrapped up a large swath of work for a complex customer centered on documenting key business processes across dozens of acquired business units. We helped analyze the efficacy of processes, the capacity of executives and on-the-ground leaders for change, and the technology needed to implement process standardization across all business units. Having…

  • Product Sale: CSS Desktop and Mobile for Large NYC-based Elevator Servicer

    Product Sale: CSS Desktop and Mobile for Large NYC-based Elevator Servicer

    Today at Civic we closed a deal to for installation, configuration, and training on Civic Site Service Desktop for 12 front office people and CSS Mobile for 90 mechanics in the field. This represents a 15% growth in annual recurring revenue for the CSS business unit of Civic Elevator. One of the most gratifying elements…

  • Mobile Device Management at a Large Enterprise

    Mobile Device Management at a Large Enterprise

    I helped choose and set up a third-party tool for managing all phones across the entire operation.

  • Contracts Database and MRR Analysis

    Contracts Database and MRR Analysis

    In the context of our work in entering customer contract data into Civic Elevator, we created a simple dashboard using Amazon QuickSite that provided a basic analysis of expected vs actual monthly revenue.

  • Writing: Methods in Self-Publishing

    Here’s a collection of posts I published last week showing specifics on how to use simple, inexpensive tools to publish real books: http://www.derivativeworks.com/2022/05/content-development-process-of-the-collected-works-of-prince-akbar-aka-jus-rhymz.html http://www.derivativeworks.com/2022/05/tools-for-modern-book-self-publishing.html http://www.derivativeworks.com/2022/05/making-book-covers-for-self-publishers.html http://www.derivativeworks.com/2022/05/printing-real-books-from-the-web.html http://www.derivativeworks.com/2022/05/how-to-use-amazon-kindle-direct-publishing-to-keep-your-irl-book-in-print.html

  • The Complete Works of Prince Akbar aka Jus Rhymz

    The Complete Works of Prince Akbar aka Jus Rhymz

    Today marks the publication of The Complete Works of Prince Akbar aka Jus Rhymz. I helped produce this book, which was edited by the artist Lajuana Lamkins. As part of my work, I designed and produced the book itself: I created the website supporting the book: I set up the Amazon store for the sale…

  • Kickoff: Next Phase Enhancement of Legacy Product

    Kickoff: Next Phase Enhancement of Legacy Product

    Today we kicked off a project to help develop the next phase of a legacy elevator monitoring product with a deep installed base to move it from 1990s software to a modern web-based infrastructure and interface. The scope includes decoupling software functionality into separate integrated products, migrate to AWS, add more network tools for trace…

  • Trade Show: Elevator Conference of New York / ECNY Annual Supplier Conference

    Trade Show: Elevator Conference of New York / ECNY Annual Supplier Conference

    Today the team and I displayed UpVate at the annual ECNY Showcase at Villa Barone on Throgs Neck Expressway.