Launch: 3rd Edition of the CUTGroup with new Preface

Today I published the third edition of my 2014 book, ” The CUTGroup: Civic User Testing Group as a New Model for UX Testing, Digital Skills Development, and Community Engagement in Civic Tech.

The book included a new preface calling for systems of deep listening and qualitative user research to deployed en masse in order to be of any use. Here’s the preface and

Here’s some coverage:

Civicist first post:

Some tweets as well:



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