Month: October 2019
-
Presentation on Customer Engagement to WorldChicago Fellows
Today I talked about engaging new customers with products and services to the Fall 2019 Tech Innovation & Entrepreneurship Professional Fellows of WorldChicago. Here’s the presentation: And here’s a pic:
-
Methods in Ethnographic Management Consulting
When I left Ad Hoc and started up Civic Operator in October 2018, it was a chance to codify and solidify the consulting style I’ve developed over the course of my career into a coherent, useful set of practices. My client during this time has been a manufacturer with facilities all over the country. Over the last year, I…
-
Lessons in Arte Agora at Matthew Rachman Gallery & SAE Institute
Today I taught students from SAE about the history of Arte Agora in Chicago, centering on Wesley Willis. We executed a similar lesson plan as the class I did in July 2019, but with a deeper focus on Wesley, especially the connection between finely detailed visual art and music.