Month: September 2015
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Experimental Modes of Civic Engagement in Civic Tech
I edited, published, and wrote the preface for this book, subtitled “Meeting people where they are” while I was Executive Director at the Smart Chicago Collaborative.
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Writing: OpenGov Voices: The Smart Chicago model for community in civic tech
Today I wrote about our unique, comprehensive approach to civic tech. Here’s a snip: What we’ve learned at Smart Chicago is that direct service to regular residents beats any technology that any single developer can make by slogging along alone. We’ve learned that direct action — being in rooms with real people, working together, sharing…
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Press: Ventra Testing
Today the Smart Chicago work on testing the Ventra app was referenced in a number of places. Here’s one: First-Ever Ventra App for Riding CTA, Ventra, and PACE Makes Strong Progress During Development Phase “In order to get the best experience for our customers, we placed a heavy emphasis on testing from a diverse group of…